FAQ’s
About Our Peptides 
Quality and Testing Standards 
Ordering and Bulk Purchasing 
Shipping and Delivery 
Returns and Quality Assurance 
Laboratory Preparation Materials 
Research Use and Compliance About Our Peptides
No – our products are for researchers only and are not for human or animal consumption.
No. All products supplied by Performance Peptide Lab are intended strictly for in vitro laboratory research and analytical purposes. They are not supplied for human or veterinary consumption and are not represented as suitable for therapeutic, diagnostic or cosmetic application.
Peptides are short chains of amino acids studied within laboratory research settings. In controlled environments, they are examined in relation to cellular pathways, metabolic processes and molecular signalling models. Our catalogue is curated specifically for controlled research settings.
Each batch supplied through Performance Peptide Lab is independently tested prior to release and verified to meet a minimum purity threshold of 99%. This benchmark is embedded into our internal quality review process before distribution.
Quality and Testing Standards
Yes. All compounds undergo third-party analytical testing in the United States prior to release. Batch-level verification forms part of our structured release protocol to ensure analytical specifications are met before distribution.
Certificate of Analysis documentation is available for individual batches upon request. These records support procurement review, traceability and laboratory validation processes.
If a purchaser believes a batch does not meet the stated 99% minimum purity specification, they should contact our team promptly. Where appropriate, further review may involve independent analytical testing in accordance with our terms and conditions. Full procedures are outlined in our policy documentation.
Ordering and Bulk Purchasing
Yes. Structured quantity-based pricing is available across much of our catalogue. Bulk pricing tiers are displayed on individual product pages and apply automatically at qualifying volumes. This supports laboratories requiring recurring supply across defined research programs.
We offer free standard shipping on orders over $300 within Australia. This applies automatically at checkout for eligible orders.
At present, orders can be placed directly through the website without a mandatory account requirement. All purchases remain subject to our Terms and Conditions and research use policies.
Bank transfer only but we are working on adding new payment methods.
Please email us with your order number separately and a copy of your payment so we can match this to your order.
Shipping and Delivery
Orders are processed efficiently through structured fulfilment systems. Same-day dispatch may be available for eligible orders. Dispatch timeframes can vary depending on order volume and stock availability.
Yes. Once your order has been dispatched, tracking information is provided so you can monitor delivery progress.
Orders will be shipped within 24-48 hours, We use Australia post – which will ship Australia wide.
Orders are dispatched within Australia using reliable, trackable delivery services.
Products are securely packaged and clearly identified in accordance with professional research handling standards. Our shipping protocols prioritise protective packaging and reliable transport services.
Yes, we ship Australia wide.
Returns and Quality Assurance
Due to the specialised nature of research compounds, change of mind returns are not accepted once an order has been dispatched.
If a product arrives damaged in transit or is incorrectly supplied, please notify us as soon as possible. Supporting documentation, such as photographs of unopened packaging, may be requested to assist with review. Where a verified issue is identified, a replacement or refund may be provided in accordance with our refund policy and applicable law.
Delivery timeframes are estimates only. While we aim to ensure timely dispatch and reliable transport, delays caused by carriers or external factors are outside our direct control. Where a parcel is confirmed lost in transit by the carrier, we will work with you to arrange an appropriate resolution in accordance with our shipping policy.
Laboratory Preparation Materials
Yes. Bacteriostatic water is available for laboratory preparation procedures and may be ordered alongside research compounds. It is supplied strictly for laboratory use within controlled research environments.
Products should be stored in accordance with professional laboratory standards and the specific instructions provided on the product label. Lyophilised compounds are typically kept in cool, dry conditions away from direct light. Laboratories are responsible for maintaining appropriate handling and storage procedures within their own controlled environments.
No. We do not provide instructions regarding dosage, administration or application. Reconstitution and handling should only be performed by qualified professionals within a controlled laboratory setting.
Research Use and Compliance
Performance Peptide Lab operates within applicable Australian regulatory frameworks and supplies products strictly as research chemicals. We do not represent our products as therapeutic goods or medicines.
Licensing and regulatory requirements may vary depending on jurisdiction and intended use. Performance Peptide Lab supplies products strictly for in-vitro laboratory research purposes. Purchasers are responsible for ensuring that acquisition, possession and use of research materials comply with all applicable laws and regulatory requirements within their jurisdiction.
Products must not be repackaged, relabelled or promoted in a way that suggests suitability for human or animal use. Any downstream distribution must comply with applicable laws and regulatory requirements.